Privacy Policy

Last updated: Feb. 13, 2025

This Privacy Policy explains how The Change Doula, LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or interact with our services.

We believe in transparency, simplicity, and respect for your privacy. If you have any questions, you can always reach us at traci@thechangedoulas.com.

1. Information We Collect

Information collected automatically

Our hosting provider, Vercel, automatically collects basic technical information when you visit the site, such as your IP address, browser type, device type, pages visited, and the date and time of access. This data helps us keep the site secure and functioning properly.

Third‑party services

If you interact with external links (Instagram, Facebook, Substack, Venmo), those platforms may collect their own data according to their privacy policies. If you use our Google Booking link, Google may collect information needed to schedule your appointment. We do not receive or store that information.

2. How We Use Your Information

We use your information only for:
• Responding to your inquiries
• Scheduling or confirming appointments (if you contact us directly)
• Improving the website 's performance and security
• Keeping a record of our communications so we can respond and follow up as needed

3. How We Store and Protect Your Information

We take reasonable steps to protect your information, including secure encrypted connections (HTTPS), reputable hosting through Vercel, and limiting access to personal information to only what is necessary to respond to your inquiry. We retain contact form submissions only as long as needed to respond or maintain communication history.

4. Your Rights

You have the right to request a copy of the personal information we have about you, ask us to correct or update your information, or request deletion of your information. To exercise these rights, email us at traci@thechangedoulas.com.

5. Cookies

Our website does not use cookies for tracking or advertising. Vercel may use essential cookies for security and performance.

6. External Links

Our website contains links to third–party sites (Instagram, Facebook, Substack, Venmo, Google Booking). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before interacting with them.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent version.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can reach us at traci@thechangedoulas.com.

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